Washington State Department of Social and Health Services

DSHS’ INTEGRATED CLIENT DATABASE (ICDB) is a longitudinal client database containing over a decade of detailed service risks, history, costs, and outcomes. ICDB is used to support cost-benefit and cost offset analyses, program evaluations, operational program decisions, geographical analyses and in-depth research. DSHS serves almost 2.4 million clients a year. The ICDB is the only place where all the client information comes together. From this central DSHS client database, we get a current and historical look into the life experiences of residents and families who encounter the state’s social service system.